Puppies & Paws is based in St. Louis MO and is committed to quality products. If for some reason your item is not working, broken, or defective, we will issue a full refund as well as pay for shipping & handling. Simply mail us the item at one of our locations through USPS, and if after inspection we see that the item is in fact defective, we will issue a full refund along with shipping cost. You can find our address in our Contact Us page. Thank you and we appreciate your patronage.
Please Give 5-15 Days For Delivery.